![]() When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.Įmail marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. However, contact us at with any concerns regarding exchanges for international customers. The costs of shipping will always be deducted from your refund.Įxchanges for international customers are not offered at this time due to the costs of shipping internationally. ![]() ![]() This is true even if the shipping of your product qualified for free shipping. If you receive a refund, the cost of initially shipping your item or items will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item. Once we receive your email we will give you instructions to make sure your exchange is handled correctly and not delayed. If you need to exchange your item for the same item but a different size, send us an email at. We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at or you can visit our contact us page. There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. The cost of shipping that was originally paid to ship your items will not be refunded. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Item extensively worn, smell of cologne or perfume, dirty. ![]() Any item that is returned more than 15 days after delivery.Any item not in its original condition, is damaged for reasons not due to our error.There are certain situations where refunds are not granted: (if applicable) To complete your return, we require a receipt or proof of purchase. To be eligible for a return, your item must be defective or unused and in the same condition that you received it. In such cases, you must place a new order, or the recipient of the individual order must attempt to resolve the delivery dispute with the shipping provider. the shipping provider did not complete delivery/the delivery was late.it was unsatisfactory for any reason (excluding the matching of the provided fulfillment information).In order to request a refund, credit, or replacement, you must send a photograph and brief explanation of the problem to 30 days of delivery.įor clarification, we will not grant a refund, credit your account, or replace a printed product solely because We have the sole discretion to grant a refund (including the refund method), credit your account, or replace a printed product. the product does not match the fulfillment information (e.g., the printed image is incorrect or placed incorrectly, the product is the wrong size, color, or type, etc.).the product was damaged (excluding damages during delivery). ![]() We will not grant a refund, credit your account, or replace a printed product unless: ![]()
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